Friday, May 2, 2014

Moving Along

When was the last time I posted in here? I haven't been here much because I cannot change the format of this blog and I am also writing another blog that is politically charged. So, I was one of the lucky 1,600 people who were laid off. This has to be one of the most immature experiences I have ever had. It is not just MAXIMUS who was immature; it was also the people who they hired. When you look at indeed.com, Boise is the only place that gave MAXIMUS one star. Could it be because they are butt hurt that Obama is the president? Is it because people disagree with the health care reform? I have mixed feelings about the ACA. For starters, why are they calling it affordable? Yeah, some people may get a subsidy, but there are others who do not get one. You have to be making a specific amount to get a tax credit. You have to file your taxes and be a U.S. citizen. You also cannot have an offer for insurance from your employer or you will not be eligible. I like that I can get free generic birth control. Some of the aspects of the law are not applied because it depends on what the insurance company offers. The weird part about this act is the morning after pill; originally it was free, but you still have to fork out $50 for it. Before you had to go to the pharmacist and now you can purchase it as though it is aspirin. What gives? According to the HIPAA law, employers have a right to your personal information. In most states, like Arizona, employers can terminate you for using birth control. I honestly think that the HIPAA law should apply to employers because they are not doctors and it is none of their fucking business. In turn, they moved Plan B to the front of the counter...birth control still needs to be called in by your doctor. I honestly think that the ACA should have been putting laws on how much doctors are charging you. Being a doctor should be about helping the ill, not that Ferrari or fancy wine. As far as the agents are concerned, they thought they were under a contract. I personally think they are a bunch of retards for thinking so. MAXIMUS is the one who has a contract with another company for use of the building; not the agents. Not to mention it is not a union job. Seriously, people horsed around during training and did not pay attention to diddly. Every time someone would start bitching or whining about something not being in the contract, I just wanted to turn around to tell them to shut up. This was a daily thing. The only thing we signed was what we normally sign. It is a fire at will deal in a right to work state. Whine, whine, whine. I certainly love reading the stupidity that is being spread and printed. This one lady said that 1,400 people get to keep their jobs and that there was a three year contract. Bullshit. Evidently, Idaho Statesman does not conduct research before broadcasting information on the internet. Someone stated that MAXIMUS laid off 2,500 people...um no, they hired 2,000 people so the thought that they laid of 2,500 is ridiculous. Where do people get this bullshit information? I have been trying to find a job that would waive my student loan. I asked MAXIMUS if they fall under the public service program, they told me that they were not. So, I was looking for a new job before they announced the lay off. It was either find something or get stuck or find something and be jobless. If you think about it, it would have happened anyway. I don't know if anyone understands that when they ramp up in the next couple of months there is going to be an even bigger lay off. I think that is why a huge chunk of people quit as soon as the e-mails were sent on who was being let go. So, I got the e-mail. Which makes me suspicious about the situation. As I worked there, my former team mates were being supervised by our previous supervisor from Guthy Renker...these people were the first hired on at MAXIMUS and were not laid off. Very suspicious indeed. I started to get things ready for my vacation. I figured it would be about a month. So, I got stuff to shampoo my couches, repair the toilet, work on the garden, and chop branches off of the trees. I also continued to apply for work. No more call centers. I tried to apply for anything more quiet. Library, bank, health insurance companies. If I were to work at a call center again, I wanted it to be health insurance because I like the customers who call them. It is way easier to talk about insurance than technical troubleshooting, two year agreements, shotty installation, and auto replenishment programs. If you need to get a job, get a job in an industry that people need. The day of the lay off created temptation to cause as much trouble as possible. We have this group of agents that we transfer customers to when they are angry or need their insurance benefits ASAP. This group of agents was extremely rude and irritable. Hey, I had the same position as them. I wanted to cold transfer a bunch of customers to them. I almost did on the last call, but the guy was an insurance agent who had a sore throat and has been struggling as much as we were to enroll people on that wonderful website healthcare.gov. I also wanted to leave fake dog poop in my locker. But, I behaved despite my boredom. I was called in by Best Life and Health insurance. I am not familiar with the company, but I have seen them a few times while enrolling people into insurance. I know the basics of insurance. They hired me on and I will begin next week. I did not know I would be hired so quickly, so some of the maintenence on the house will be delayed a little bit. I am almost done with the trees. I need a steam cleaner for the couches I discovered. I am pretty excited and nervous about the new job. I will be trained though. I think that once I get started, I should be comfortable. I just need to learn more about how dental insurance functions and the systems and I will be golden.

1 comment:

  1. It sounds like a class A cluster fuck of a situation. But alas you are now in dental insurance and it doesn't sound like you will be leaving it any time soon. I think Ellen used to take calls from customers on insurance.

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